Terms of Service

Home / Terms of Service

Terms of Service

Last Updated: August 18, 2026

Welcome to FabricStitch. By accessing or using our website fabricstitch.shop (the "Site") and placing an order, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or make a purchase.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order on this Site. By placing an order, you represent and warrant that you meet this requirement and that all information you provide is accurate, current, and complete.

2. Products, Descriptions, and Pricing

We strive to display our products as accurately as possible. However, actual colours, textures, and sizes may vary depending on your screen settings and individual perception. We do not warrant that product descriptions, images, or other content are entirely error-free.

  • Pricing: All prices are listed in USD and are subject to change without prior notice.

  • Typographical Errors: We reserve the right to correct any errors in pricing or product information and to cancel or refuse any orders placed based on such errors, even after order confirmation. In such cases, we will notify you and issue a full refund.

3. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion (e.g., suspected fraud, stock unavailability, or pricing errors).

  • Payment: We accept payments via Stripe (credit/debit cards and other supported methods). By placing an order, you authorise us to charge your provided payment method for the total amount, including applicable taxes and shipping fees.

  • Fraud Prevention: We may verify payment information and require additional identification or proof of billing address before processing an order.

4. Shipping and Delivery

Please refer to our Shipping & Returns Policy (Section 1) for detailed shipping timelines (20–30 business days), tracking, costs, and delivery estimates. Delivery dates are estimates only; we are not liable for delays caused by carriers, customs, or other external factors.

5. Returns, Refunds, and Exchanges

Our 30‑day free return policy is fully detailed in our Shipping & Returns Policy. By purchasing from us, you agree to the terms and conditions set forth in that policy.

6. Intellectual Property

All content on this Site – including text, graphics, logos, product designs, images, software, and trademarks – is the exclusive property of FabricStitch or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works of any content without our prior written consent.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful or fraudulent purpose.

  • Upload or transmit viruses, malware, or any harmful code.

  • Interfere with or disrupt the security, integrity, or performance of the Site.

  • Provide false, inaccurate, or misleading information.

  • Impersonate any other person or entity.

8. Third-Party Links

Our Site may contain links to third-party websites for your convenience. We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of these third-party sites. Accessing them is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, FabricStitch, its directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or products purchased, including but not limited to lost profits, data loss, or business interruption. Our total aggregate liability to you for any claim arising from these Terms or your purchase shall not exceed the total amount you paid for the applicable product(s).

10. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, except as expressly stated in these Terms. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Indemnification

You agree to indemnify, defend, and hold FabricStitch and its affiliates, employees, directors, and agents harmless from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction] , without regard to conflict of law principles.

  • Negotiation: Any dispute arising under these Terms shall first be attempted to be resolved through good‑faith negotiation.

  • Arbitration: If negotiation fails, disputes shall be submitted to binding arbitration in [Your City/Region] , in accordance with the rules of the [Arbitration Association] . The arbitration shall be conducted in English, and judgment upon the arbitration award may be entered in any court having jurisdiction thereof.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations if such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, pandemics, or supplier/carrier disruptions.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a new "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and FabricStitch regarding your use of the Site and your purchases.

17. Contact

For questions about these Terms, email support@fabricstitch.shop.